Shipping
- We set a standard rate of RM 5.50 for each transaction shipping fee in which total weight of items is less than 3 kilogram. Extra shipping fee will be charged for total weight of items which is more than 3 kilogram.
- This standard rate of RM 5.50 is only applicable for those areas in West Malaysia. For those areas in East Malaysia, shipping fee will be charged of RM 12.00.
- 3 days to 1 week working period is needed to ship your purchased items to the desired destination.
Return
- Any damaged or broken item found in the first receipt of item is allowed to return to us provided the damage is caused by us.
- You have to inform us for the damage and provide us the necessary details within 1 week time counted from the first day you receive the item.
- Any report or complaint about damaged and broken product after 1 week of the receipt will not be entertained and accepted.
- After you have informed us, we will pick-up the returned item. Any shipping cost incurred is to be paid by you.
- Fund or other equivalent value of items may be compensated to you after we verify the damage.
P/S Gogomall reserves the right to alter or add the shipping and return policy.
Any inquiry or report, please contact us: info@gogomall.com.my
We will try to handle every report or comment with our best effort.
|
